San Rafael Japanese Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM

Read below to view testimonials from the people who know us best: our customers!

5

Searching for a good (honest) mechanic is like searching for the perfect mate. Once you find this person, you never want to let go. I'm happy to report that I found my perfect mechanic over 10 years ago. Easy Automotive, located in the San Rafael burbs, has been servicing my cars for the past decade. I used to own a 96 Honda Accord, and because of Easy Automotive I was able to drive that car for 14 years and over 200,000 miles. The staff has always been super friendly. Mark has usually been my go-to guy. I'll drop my car off in the morning, and they'll usually have it ready for me by early afternoon. Their pricing is fair. But more importantly, I've never felt overcharged for their time or labor. A few other cool factoids about Easy Automotive: * They offer a free shuttle service to take you to and from the shop. * Not sure if they still honor this, but the old owner used to be a tennis player and would offer customers a 10% Tennis discount. It's now 2013, and I finally let go of my Honda (sniff sniff). I'm now the proud owner of a 2009 Toyota Yaris. I haven't needed any car repairs or maintenance as of yet (knock on wood). But if and when I do, Easy Automotive is on my speed-dial.

5

My (car related) life changed when my husband told me about Easy Automotive. Absolutely the best - super honest, ethical, extremely capable. Fabulous service. I forgo the "free" service from Toyota with my new RAV4 because it is worth it to go to Easy Auto, where i know they are actually doing the work, taking care of the car and looking out for me.

5

I got my oil change done today! They are fast, great customer service, checked my car and gave me some recommendations and estimate for everything. I was very satisfied with their service and definitely I will go back there when my car needs some work done! :)

5

The employees are friendly, knowledgeable, and helpful; ESPECIALLY MARK! Mark is usually the first person I see when I walk through the doors and last person I see when I walk out, and since meeting him, I have yet to leave Easy Auto without a huge grin on my face! Besides providing superior customer service, Mark knows how to make a customer feel important and well taken care of. He gives you the sense that you're in good hands. He works thoroughly and efficiently, covering all the bases, yet manages to do so with a permanent smile on his face and great sense of humor. I've never had so much fun getting my car serviced. It's a great thing to be able to feel relaxed enough to do so. Having someone like Mark around makes it easy to be able to rely completely on the people servicing my car. Mark: Thanks for taking such good care of me and my family and our cars! You are always such a delight! You're the best and the world needs more people like you in it!

5

Great customer service and good job on the oil change. Honored the Yelp discount. Would go again if the price stays low ($33.24 out the door).

5

Great place! I was worried about my brakes, and how much it would cost. I'm new to the area and really didn't know where to take my Xterra to have the brakes looked at and repaired. Being a single woman I've been worried that a place would take advantage of me etc. They took great care of me and my Xterra. The inspection cost was $20 less than an other place quoted me. And the overall cost was so reasonable, and I found them to be honest! Yeppie and a big thanks!!!

5

Got my oil changed here today. They had it done exactly when they said they would and for exactly how much they said it would cost when I dropped the car off. They noted some things that needed repair, which I was already aware of, without trying to pressure me into getting work done. These guys are honest and I will definitely be going back.

4

New to the area so used Yelp to find a reliable mechanic. I do most of the work on my truck myself but replacing a hub and axle seal is a little too much for me. Got the job quoted at a few places around San Rafael, the guys at Easy Automotive were competitively priced and didn't try to feed my a bunch of "you should also get this done while you're here" rubbish. They were extremely accommodating with my schedule and completed the job well within the time specified and the original quote they delivered. They suggested some other things that could be done to the truck down the road but didn't try to pressure me into needless repairs. I will definitely return, tough to find a mechanic that is trustworthy these days...

5

My car was delivered to the night drop off area by a tow truck driver on the 4th of July holiday. I got a call first thing in the morning, which was a good sign, but the entire day was booked. I was incredibly lucky that my car was checked out in-between appointments, and, to my relief, all it needed was a new key cut. It's not easy to find a mechanic you can trust, and I was grateful that he was honest, didn't charge me for any unnecessary work, and was reasonably priced.

5

These guys are the BEST! Super honest, great service. Today I brought in my Acura MDX because the navigation and radio were down, and the back panel of the passenger seat had a broken clip. It was a simple blown fuse that needed replacing, and the entire service cost less than $40. The Acura dealership quoted me about $240 just for the diagnostic on the same problem! Do not waste your time going anywhere else... Easy Automotive is the best!

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