San Rafael Japanese Auto Repair

Very efficient and helpful

What a great experience! Friendly and knowledgeable folks greeted me and then provided detailed account of service. Waiting room has good coffee, great magazines and comfortable chairs. How many time can you say you enjoyed taking your car in for service? It happens here! Thank you, Easy Automotive!

Easy Automotive is the BEST!!! 24 years ago, when I bought a used car, I had the good fortune to have Easy Automotive recommended to me. I bought a new Honda Civic in 2003. I continue to go there, with my 2003 Civic, for all my auto maintenance and repair needs. They have kept me safe, on the road, all these years, and continue to do so. I highly recommend them for their integrity, professionalism and personable approach to explaining what and why my car needs this or that, leaving me fully informed. The mechanics, who make the magic happen, are the BEST!!! The front office staff continues to give great customer service, when making an appointment, upon arrival to drop off the car, reviewing all that will be done to the car and the cost, and, if you need a ride back home, theyve got that covered, too. Look no further than Easy Automotive for all of your automotive needs.

Always great service and knowledgable staff. This service was minor but was done faster than expected with a thorough review of our car. We have been coming her for years along with our son and have referred many as an alternate to the dealership. Highly recommend.

Courteous and professional employees have provided years of dependable service for my Toyota vehicles.

I noticed a leak on the underside of my car recently and had to do an emergency tow to Easy Automotive. I spoke with Sam and he was extremely helpful. He was on-hand when I arrived with the tow truck. The intake was quick and easy and he made detailed notes of everything I said. He assured me that his technicians would investigate quickly. Sure enough he called me the next day and let me know what they found. The issue turned out to be nothing i.e. what I thought was a leak was actually the flow from the AC condensation. Given that no repairs were performed, Sam charged me only half the price for the investigation. Payment was easy over the phone. The other good thing is that Easy Automative has lockers for keys for safe after-hours pickup. Some other shops will leave your keys on the tire or some such, and that always makes me anxious. Easy Automotive was truly easy in all respects!

Great service, friendly & stick as close as possible to estimated $ and time - I will come back and refer to friends!

Easy Auto was very flexible in scheduling my appointment on short notice, and they finished my minor service early in time for me to get to another appointment. I highly recommend them!

Excellent all around

My battery died and in the time it took for the insurance company to send out a tech to jump my car, I called Easy Automotive and scheduled an appointment to have my car inspected and repaired. Even though I got there during lunch, they accommodated me by staggering their lunch schedule. Problem was diagnosed, explained and my car was repaired quickly. Great service and value.