San Rafael Japanese Auto Repair

Patient and kind every step of the way from assessment to execution. Roman, Mark and everyone there were a pleasure to deal with. Thanks!

the women running the desk were so accommodating and communicated very clearly with me. the garage staff was also extremely friendly. they saved me on a cross country trip and it was extremely affordable. thank y'all so much!

I was the only client. They were taking one at a time. The waiting room was immaculate and my service was completed more quickly than I had expected.

This place came in SO clutch! I called in at 8:30AM just *hoping* that they'd have a slot available the same day to take a pre-purchase inspection. I was planning to drive up to San Rafael from San Jose to take a look at a car at Marin Imports (also highly recommendable) and spoke with Roman who was super nice and gave me an honest answer that it was 50/50 he'd be able to take the appointment that day. He advised me to call back at around 1PM to see if it were possible. I called back at around 1:30PM and they were available! I took the car over, they performed the inspection quite quickly (cost a bit shy of $150, took under 1h and gave a fair warning that it would take up to 1h, and might need it for 2h). The car was tops, they explained the analysis, and the gentleman there even took a look at the Carfax printout of the car and gave his personal opinion of the vehicle and of the dealership. I really appreciated how kind, honest, and pleasant everyone was! Ohhhh, if only they were local to me, they would DEFINITELY be my auto shop of choice. Thanks so much to the team at Easy Automotive for the help!

Great service, quality work. Roman and his team are excellent! Upfront, no BS, honest place.

Easy Automotive was my fourth car repair place to check out why my engine light was on. They will be my first stop from now on. Roman and his team spent time analyzing what was wrong and then suggested I contact Honda Corporate and get them to do a "goodwill" repair based on the info I had given them. And Easy Auto didn't charge me anything. Even though I had my doubts, I did as Roman suggested, *AND*, it worked. A Honda dealership did the repairs for a fraction of what they initially estimated based on the "goodwill" repair. I am so grateful! Thank you, Roman, and Easy Automotive. It's rare to encounter such kindness these days, especially when it comes to getting ones car repaired.

Roman and his technicians diagnosed and repaired an issue with my 4x4 suspension and engine oil leak. The Easy Automotive team provided excellent service and stayed in constant communication during the diagnosis and repair. As a plus, they found a few minor issues around the engine compartment and took care of them. I have been bringing my vehicles to them for years and would highly recommend to anyone looking for a 'new' mechanic. They are knowledgeable, fair and customer service oriented.

I've taken my 90s 4Runner to Easy Automotive for years. As always my last service repair was professional and good quality/value. I had developed some profuse dripping engine oil leaks which were difficult to pinpoint as there may have been several causes. However, they recommended starting with the oil leaks that were at the top of the engine followed by reinspection. This was a reasonable approach, and I'm glad to say it seems to have taken care of the dripping leak so far. The staff is always friendly and accommodating, If you haven't tried Easy Automotive yet don't hesitate. I'm certain your experience will echo mine.

The folks here were incredibly helpful, patient and accessible. I was expecting service to be more difficult because of COVID-19, but it could not have been easier!! I felt like I got excellent, fast, affordable service and reasonable recommendations about what to expect next on my 14-year old vehicle. They were able to save me hundreds of dollars and I'm glad I was able to support this local business; I will definitely be back the next time I need something! Thank you for all your help.