San Rafael Japanese Auto Repair

Easy Auto came highly recommended and they did not disappoint! They were very friendly and even dropped me off at work and picked me up when my car was ready. The service was efficient and comprehensive. They explained everything that was included in the 90,000k service and didn't try to add any extra "add-ons". They even threw in a discount coupon that I didn't know anything about when I brought the car in! Great people on staff there. This is the first review I've ever written and I just wanted to say "thanks" and I will definitely be going back from now on.

Took my clunker in to get an oil change today. I'de been going to a different garage for 10 years, but my last few experiences there were less than stellar and super-expensive. I'd normally pass over a shop by this name (too cheesy for my taste), but it was recommended by a friend, and I needed this done asap. They originally said they were booked up, but found me a spot on my requested day with zero notice. I walked in and was greeted by an adorable low-key dog. The waiting room is clean, and practically odorless. There are some snacks and coffee out, and tons of trashy mags lying around. And the waiting room was FULL of women. I think at least 8 or 9 came in to drop off or pick up cars while I waited, and there were 2 working the desk. And the best thing, I was literally in and out in 35 minutes. I had also found a coupon online, icing on the cake. My only beef was that they left my driver's side window down a bit, and parked it in the rain. If it had taken longer to pay, I would've been seriously irked. Overall, great, quick, clean, and inexpensive. Definitely my go to oil change shop in the future.

I just went for the first time for an oil change and got new front brakes too. Their prices are good, they're nice and they have a gorgeous doggy at the office on Thursdays! I'll be taking my Honda to them from now on.

Unfortunately, I have to remove a star. I called regarding the $29.95 oil change advertised on Yelp. I drive a 96 Volvo 850 and asked for an oil change. They said "they don't work on any European cars." I was surprised. I have changed the oil on this car myself, but I can't now that I live in a busy apartment complex. She did not offer a reason as to why even though I said it is a simple job. This was kind of frustration seeing how almost all oil changes are the same. They did offer the number to a European car specialty place. ( I don't recall the name.) When I called they also said they do not work on Volvo. I told her all you do is drain the oil, change the filter and refill it just like any car. She told me they do not have the technology to do it and they can't reset the service light. I told her I didn't care and then she quoted me a price around $90. Other than that, Easy Automotive is still a great shop....just not if you own a Volvo.

I've used Easy 2x in the past 2 months. Overall take: honest, fair, great service, helpful front desk, quick to get back to you. Cost in line with others They made a small "goof" on one repair (didn't tighten what they shoulda) which rendered the car useless. They took care of the problem immediately at no inconvenience to me (sent two people to my house to pick up the vehicle, shuttled it back after the re-repair). Will be seeing them again.

So Honest! I took my car in to Easy Automotive thinking I needed a new alternator. It turned out I only needed coolant added. These people are so great. I will use them for all my car needs. Clean, shuttle service, friendly.

Absolutely fantastic customer service and efficiency. Such a bonus that they are down the street from my office. Looking forward to a long relationship with them. Highly recommended!

If you want good service for reasonable cost, that is the place to go. And, very important, they explain things so that also a non-car expert can understand what is going on.

Reliable is such a good word for these guys. I've owned two cars (Toyota) since living in San Rafael and I continue to use Easy Auto. Prices are reasonable. I've had belt changes, new water pumps, electrical issues, and regular maintenance stuff like oil, tires, brakes, smog tests... And they always give a discount if you are a customer (they send you coupons by mail - regular mail - it's a new app) OR if you have Triple Ay they'll whack off a percentage of the labor. ~Just ask for it~

Honest, reliable, on time. I've been bringing them my 1997 Honda for the last few years and they've kept it in tip top shape without trying to up-sell me or pretend it needs some B.S. repair. Their rates are basically in line with other shops, but less than the dealer and also less than a couple nearby Japanese car specialists. Highly recommended.